Strategic Management of Information System Essay

Strategic Management of Information System - Essay ExampleEvidences suggest that various(prenominal) IT service management systems may not enable an organization to develop a stable and responsive IT environment, which would be adaptive to changing business conditions. To illustrate, depend the application of ITIL interpreting 3. ITIL is one of the key tools to IT service management as it provides a cohesive set of well developed and effective IT practices. As Blokdijk (2008, p. 23) points out, the ITIL version 3 contains provisions for developing service strategy and service design, enhancing operational serve and service transition, and promoting continuous service improvement. Carvalho et al (n.d) also agree that ITIL evoke address range service management aspects. However, it does not authentically address enterprise architecture and this situation raises some potential challenges to the management in face-off many of its operational objectives (ibid). Therefore, the blende d use of ITIL version 3 and enterprise architecture approach may be beneficial for the organization to effectively get up its IT operations and establish a stable and responsive IT environment.Shuja (n.d) believes that an integrated use of ITSM practices may aid an organization to deliver cost-effective and quality services to its clients. In addition, this practice promotes integrated centralized processes, which in turn help an organization keep its various departments inter-connected, and this condition will certainly offer improved services that jackpot meet business and end user needs. Furthermore, if there is a good connection between various departments of a company, then the management can reduce its workforce strength and thereby cut down operating costs. This structure is also very useful to respond to some unforeseen